Live on the floor at 4 Irish gym sites

Every machine on your floor, accounted for.

Spotter is equipment maintenance software for gyms. Staff report a fault from the machine’s QR code, your technician gets the job by email, and everyone can see what’s working right now.

Priced by the number of machines you track. No app for staff to install.

yourgym.spotterhq.ie/floor

Floor status All sites · updated just now

All sitesMatchboxLIFE CorballyLIFE JetlandLIFE Deansgrange
Operational
142
Being fixed
4
Out of order
3
RefMachineSiteStatusNext step
WO-1048Concept2 RowErg #3MatchboxOut of orderAwaiting assessment
WO-1046Plate-loaded leg pressLIFE CorballyBeing fixedPart ordered
WO-1045Treadmill #2LIFE JetlandOut of orderFix booked Thu
WO-1041Dual cable crossoverLIFE DeansgrangeBeing fixedAssessed, fixing
WO-1039Air bike #1MatchboxFixedStaff to confirm

Built on a real gym floor. Running every day at

Matchbox FitnessLIFE CorballyLIFE JetlandLIFE Deansgrange
Staff group chat14 unread
Front deskRower 3 is making that noise again
ManagerWhich one? Did anyone call the tech?
Front deskThis one
PT, eveningLeg press pin is broken too btw
3 weeks later: still out of order
Why gyms switch

Fault reports used to live in group chats.

Photos in WhatsApp, notes in Instagram DMs, and nobody sure if the technician was ever called. Spotter gives every fault a reference, a status and a full history, tied to the machine it came from.

Before“Which treadmill?” and a blurry photo
With SpotterScanned from the machine, with marked-up photos and a work order number

Everything you need to keep the floor running.

From the first “that’s broken” to the machine going back into use, Spotter keeps the whole job in one place.

  • Scan the tag, not a listEvery machine has its own QR code, so the report is linked to the right machine first time.
  • Show the problemAdd photos or video and draw on them to circle exactly where the fault is.
  • Red, yellow or greenStaff mark whether the machine is out of order, usable with care, or fine, so the whole team knows.
Plate-loaded leg pressWO-1046 · SPT-0217
Status
Being fixed
Site
LIFE Corbally
Reported by
Front desk
Zone
Strength floor
09:12Reported: seat pin won’t lock. 2 photos marked up.
09:13Callout emailed to technician
TueAssessed on site. Replacement pin ordered.

Made for the gym floor.

Front desk, PTs, cleaners and the technician you’ve used for years. Everyone can use Spotter without training.

Staff report a fault in a few taps.

Each machine gets a Spotter QR tag. Scan it with any phone camera and the report form opens for that exact machine.

All features
Spotter
Scan to report a faultSPT-0217 · Leg press
1Scan the tag2Add a photo3Send

Technicians never need a login.

Callouts go out by email with a secure link. Your technician sees the photos, logs the assessment and the fix, and you see it the moment they do.

How callouts work

From broken to back in use.

The same four steps for every fault, on every machine, at every site.

1

Scan

A member of staff scans the QR tag on the machine.

2

Report

They add photos, mark it up and set the status.

Out of order
3

Fix

Your technician gets the link, assesses, then fixes.

Being fixed
4

Confirm

Staff check it works and switch it back to green.

Operational
Reception screen

Tell members before they ask.

Put Spotter’s status screen on the TV at reception. It shows which machines are out of order or being fixed, and updates as soon as your team does.

See it in a demo
Machine statusMatchbox Fitness · 17:05
Concept2 RowErg #3Cardio zone
Out of order
Air bike #1Conditioning
Being fixed
Smith machineStrength floor
Being fixed
46 of 49 machines workingSorry for the hassle. We’re on it.

Every site, one account

Run one gym or a group. Switch between sites, or see them all together.

Your gym’s own address

Your team logs in at yourgym.spotterhq.ie, set up with your sites and machines.

Always up to date

New features reach every gym automatically. Nothing to install or upgrade.

Simple pricing, sized to your floor.

Spotter is priced by the number of machines you track, with a free trial to get started.

Get pricing for your gym
Small
Medium
Large
Custom

Priced by machines

Four tiers based on how many machines you track, from a single studio to a multi-site group.

One-off setupOnce
Spotter subscriptionMonthly
QR tags, sites and machinesSet up for you

One setup, then monthly

A one-off setup fee to get your machines and tags in place, then a simple monthly subscription.

Fault reporting
Technician callouts
Floor status screen

Try it on your floor

Start with a free trial and see how your team uses it before you commit.

FAQs

What else do you need to know?

Can’t see your question? Email hello@spotterhq.ie and we’ll come back to you.

No hard sell. Just your floor, in Spotter.

Tell us a little about your gym and we’ll show you Spotter working with your own sites and machines.

  • A short call at a time that suits you
  • A quote based on your machine count
  • A free trial if it’s a fit

Book a demo

We’ll only use these details to arrange your demo.